Exploring 3C's - CONSTRAINTS, CONFLICT AND
COMPLEXITY - to build agreement

  • Integrative Retrospectives

  • Conflict

  • Change

  • Resolution Stories

Articles - How to use integrative retrospectives in your delivery practice

.In these articles, we outline why we believe we need to empower the retrospective process with the ability to drive systemic improvements. Like in the Toyota Production system, the shop floor worker could pull the Andon cord when they identified a quality issues. The only way we can achieve breakthrough service quality is to ensure that teams (with supporting leadership) can drive change that remove constraints system wide.    

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